Tuesday morning. Shillong. Mixed family.
Born 19 September 1989. Shillong, Meghalaya. Into a mixed Hindu-Christian family. Grew up watching two belief systems exist under one roof — festivals, prayers, fights, love, and everything in between. Mixed breed from day one. Got my identity from both. Mountains, rain, and four seasons in a single afternoon.
Politics was part of that surrounding too — Shillong in that era wasn't quiet on that front, and I grew up inside it, not apart from it. That awareness started early, long before I had words for it.
Good student. Good person. Left cricket and singing. Did everything to earn early.
Class 1 to 5 — class topper. Class 5 to 8 — top 8 in a section of two full sections. Good at Math, Science, History. Chess, carrom, cricket, puzzles — any game with a system to figure out.
Handwriting competitions. Debate competitions — won a few, lost a few. Gymnastics and cricket kept going till 2003, sometimes till 7 in the evening, before life got practical.
Left the dream of cricket and singing early. My sister and I used to walk to school together — that was normal. What was also normal was figuring out how to contribute at home as early as possible.
Taught nursery and pre-nursery kids for small earnings.
Passed Class 10. Applied for Science stream. No seat. Moved to B.Com instead. Looked like a setback. Math was always strong, and business was always where I was heading. Also — still a very good bathroom singer. LOL.
"Don't stop being a good person, because of anyone."
Good at school. Good to people. I let others keep deciding that second part for themselves — it never added to my character, only to my persona.
Store boy. Crockery shop. First business lesson.
First job: pharmacy store boy. Left in 15 days — too shy for the counter. Second job: crockery wholesale shop, ₹4,000/month. Two months in, I noticed the storeroom — full of broken sets the owner called worthless.
I proposed unit sales. One plate ₹2, two glasses ₹5, two spoons ₹1. Day one: he made ₹3,000. I made ₹5,000. By day two, I had a dedicated hour every day to run it. We cleared 60% of dead inventory within a few months.
First real lesson: value is not fixed. It is framed.
Around the same time — did labour work carrying cement on a construction site. Sold umbrellas in the rain on Shillong streets. Sold ladies' garments on the roadside — Roadside Romeo, full commitment. Completed wool rounds from unstructured market wool, especially for mom. Father's garage — cars, bikes, mostly cars — that was the other world I grew up around.
Morning shift 6 AM. Office till 10 PM. No leaves. Still topped.
B.Com — morning classes 6 AM to 10 AM, straight to work 12 PM to 10 PM. No leaves. At SS Netcom — top upseller for 8 consecutive months. Also worked Airtel and Aircel roles. Graduated. Left Shillong for Kolkata — chasing better opportunity and a bigger sense of what was possible.
Corporate India. 200+ calls daily. Real discipline.
Wipro — British Telecom and TalkTalk UK accounts. 200+ calls daily, 90% CSAT. Managed 20+ team members in the absence of Team Leads. Process fixes that raised CSAT by 73% that quarter.
Learned what corporate culture and operational discipline really look like — and what parts are worth carrying forward. This is also where I started watching people more carefully than job titles.
Also — started smoking at 23. LOL. Late bloomer, always — actually. Whatever.
MakeMyTrip. Jio. Four months. One big observation.
MakeMyTrip and Jio support. Watched closely how large organisations often mistake process compliance for actual customer care. Those observations quietly became the earliest architecture of what I would later build.
Back in Shillong. Lost someone. Almost broke. Then rebuilt everything.
Came back to Shillong. Lost my grandmother — the best thing in my life. Almost broke — in more ways than one. And then chose to rebuild.
Self-taught C++, HTML, CSS, Blockchain, AI, IoT, and Digital Marketing. Not only self-taught — YouTube, Google, forums, documentation, and every free resource available, long before ChatGPT, Claude, Grok, and everything that followed. The internet was the backdoor and the frontdoor into a vast ocean of technology — and I used every entry point I could find. Three months offline for Digital Marketing certification. Not for a resume — because I needed to understand where the world was going.
This is the chapter where everything shifted. No job title. No designation. Just a quiet period of learning, grieving, and building clarity. Some chapters do not have titles. But they shape everything after.
Led 26 people. Reduced errors 25%. First real operations ownership.
Actually joined as AltiSource — acquired by PolyPlay just 3 weeks in, then PolyPlay was acquired by Transworld Systems Inc. shortly after. My time there ultimately sat under TSI.
Transworld Systems Inc. — managed US-based client accounts. Led a team of 26. Managed the team and the tools that mattered — not paperwork for its own sake. Reduced process errors by 25%. Maintained the best attendance record on the floor. First real taste of structured operations and team ownership at scale.
This is also where something clicked. Politics — the good kind — was everywhere. Home. Family. Office. Corporate. I stopped resisting that a while back. Some form of it is simply needed in human development. Not the manipulative kind. The kind where you read a room, represent people fairly, and hold a team together without saying much.
Full transition into recruitment. Bharat first, then the US market. Fortune 500s, Unicorns, and everything in between.
Randstad India — leadership hiring across India and EMEA. Director, VP, and Function Head roles for Airtel, Siemens, Amazon, GE, Deloitte, and Unilever across India, UAE, Saudi Arabia, and South Africa. SCGB Solutions — full hiring lifecycle across IT, Non-IT, Legal, FinTech, and Digital including CXO-level hires. Sharpened recruitment psychology — evaluating by mindset and intent, not years on paper.
Idur Global Tech Solutions — joined a 48-member team in aggressive growth mode, built HR and people processes from scratch. Aurokripa Technologies — end-to-end hiring across India, UAE, and Africa, spanning FMCG, manufacturing, renewable energy, and FinTech. Built AI-driven recruitment workflows. People systems are the difference between scaling and scrambling.
Nelson Connects — Google contract hiring across UX/UI, Engineering, Program Management, Marketing, and Business Operations. Working directly with Google and a handful of other US giants.
HireTalent — a diversity-certified, MBE workforce management company running MSP, SOW, and on-demand staffing programs nationwide. Pharma, Healthcare, Data Center, and Design roles across industries — Fortune 500 companies and fast-growing Unicorns across the US market.
IMS People Possible — mid-level and executive engineering hiring for the US market. Mechanical and Electrical roles across Automotive, OEM, Banking, Pharma, Biotech, Bioscience, and Utility sectors, along with Design, Product Developer, and Implementation roles.
One of my best memories in this period — hosted a Hackathon at Atria University, Bangalore. 16 teams, 4 members each. 12 of those teams built on Blockchain. Taught Blockchain core and architecture from scratch — 16 hours straight, no break. Every team delivered. That room reminded me why I do what I do.
Alongside the recruitment work — resume design, interview preparation, and counselling started earning on their own from 2021. A few sidelines running quietly in the background too. Money should keep flowing from all directions. Purpose should stay focused.
Good work. Good income. Family time. Still building. Two dogs. Family time, after 16 years of running. And still building — because the problem I started working on in 2016 is still real, and still unsolved at scale.