22 years of field execution,
real conversations, andskills built from scratch.

Tuesday morning. Shillong. Mixed family.

Born 19 September 1989. Shillong, Meghalaya. Into a mixed Hindu-Christian family. Grew up watching two belief systems exist under one roof — festivals, prayers, fights, love, and everything in between. Mixed breed from day one. Got my identity from both. Mountains, rain, and four seasons in a single afternoon.

School topper. Left cricket and singing. Did everything to earn early.

Class 1 to 5 — class topper. Class 5 to 8 — top 8 in section. Good at Math, Science, History. Chess, carrom, cricket, puzzles — any game with a system to figure out.

Left the dream of cricket and singing early. Life got practical before I was ready. My sister and I used to walk to school together — that was normal. What was also normal was figuring out how to contribute at home as early as possible.

Taught nursery and pre-nursery kids for small earnings. Did labour work carrying cement on a construction site. Sold umbrellas in the rain on Shillong streets. Sold ladies' garments on the roadside — Roadside Romeo, full commitment. Completed wool rounds from unstructured market wool, especially for mom. Father's garage — cars, bikes, mostly cars — that was the other world I grew up around.

Passed Class 10. Applied for Science stream. No seat. Moved to B.Com instead. Looked like a setback. Math was always strong, and business was always where I was heading. Also — still a very good bathroom singer. LOL.

Late bloomer by circumstance, not by nature

Store boy. Crockery shop. First business lesson.

First job: pharmacy store boy. Left in 15 days — too shy for the counter. Second job: crockery wholesale shop, ₹4,000/month. Two months in, I noticed the storeroom — full of broken sets the owner called worthless.

I proposed unit sales. One plate ₹3, two glasses ₹5, two spoons ₹1. Day one: he made ₹3,000. I made ₹5,000. By day two, I had a dedicated hour every day to run it. We cleared 60% of dead inventory.

First real lesson: value is not fixed. It is framed.

Sides very few people saw

Morning shift 6 AM. Office till 10 PM. No leaves. Still topped.

B.Com — morning classes 6 AM to 10 AM, straight to work 12 PM to 10 PM. No leaves. At SS Netcom — top upseller for 8 consecutive months. Also worked Airtel and Aircel roles. Graduated. Left Shillong for Kolkata — chasing better opportunity and a bigger sense of what was possible.

Corporate India. 2,000+ calls daily. Real discipline.

Wipro — British Telecom and TalkTalk UK accounts. 200+ calls daily, 90% CSAT. Managed 20+ team members in the absence of Team Leads. Process fixes that raised CSAT by 73% in year two.

Learned what corporate culture and operational discipline really look like — and what parts are worth carrying forward. This is also where I started watching people more carefully than job titles.

MakeMyTrip. Jio. Four months. One big observation.

MakeMyTrip and Jio support. Watched closely how large organisations often mistake process compliance for actual customer care. Those observations quietly became the earliest architecture of what I would later build.

Back in Shillong. Lost someone. Almost broke. Then rebuilt everything.

Came back to Shillong. Lost my grandmother — the best thing in my life. Almost broke — in more ways than one. And then chose to rebuild.

Self-taught C++, HTML, CSS, Blockchain, AI, IoT, and Digital Marketing. Not only self-taught — YouTube, Google, forums, documentation, and every free resource available, long before ChatGPT, Claude, Grok, and everything that followed. The internet was the backdoor and the frontdoor into a vast ocean of technology — and I used every entry point I could find. Three months offline for Digital Marketing certification. Not for a resume — because I needed to understand where the world was going.

This is the chapter where everything shifted. No job title. No designation. Just a quiet period of learning, grieving, and building clarity. Some chapters do not have titles. But they shape everything after.

The chapter that built the framework

Led 26 people. Reduced errors 25%. First real operations ownership.

Transworld Systems Inc. — managed US-based client accounts. Led a team of 26. Built SOPs from scratch, reduced process errors by 25%, maintained 100% attendance. First real taste of structured operations and team ownership at scale.

Full transition into recruitment. Bharat first, then the US market. Fortune 500s, Unicorns, and everything in between.

Randstad India — leadership hiring across India and EMEA. Director, VP, and Function Head roles for Airtel, Siemens, Amazon, GE, Deloitte, and Unilever across India, UAE, Saudi Arabia, and South Africa. SCGB Solutions — full hiring lifecycle across IT, Non-IT, Legal, FinTech, and Digital including CXO-level hires. Sharpened recruitment psychology — evaluating by mindset and intent, not years on paper.

Idur Global Tech Solutions — joined a 48-member team in aggressive growth mode, built HR and people processes from scratch. Aurokripa Technologies — end-to-end hiring across India, UAE, and Africa, spanning FMCG, manufacturing, renewable energy, and FinTech. Built AI-driven recruitment workflows. People systems are the difference between scaling and scrambling.

Nelson Connects — Google contract hiring across UX/UI, Engineering, Program Management, Marketing, and Business Operations. Working directly with Fortune 500 companies and fast-growing Unicorns across the US market. Remote-first, US-based clients, high-bar talent delivery.

HireTalent — a diversity-certified, MBE workforce management company running MSP, SOW, and on-demand staffing programs nationwide. Pharma, Healthcare, Data Center, and Design roles across industries. A firm consistently outperforming industry benchmarks — and a client where the work speaks in numbers.

IMS People Possible — mid-level and executive engineering hiring for the US market. Mechanical and Electrical roles across Automotive, OEM, Banking, Pharma, Biotech, Bioscience, and Utility sectors.

One of my best memories in this period — hosted a Hackathon at Atria University, Bangalore. 16 teams, 4 members each. 12 of those teams built on Blockchain. Taught Blockchain core and architecture from scratch — 16 hours straight, no break. Every team delivered. That room reminded me why I do what I do.

Good work. Good income. Family time. Still building. Two dogs. Family time, after 16 years of running. And still building — because the problem I started working on in 2016 is still real, and still unsolved at scale.

Patient. Consistent. In it for the long run.